Privacy Policy

BizzPulse operates as an enterprise Business Management System (EMS). We collect and process information solely to provide authorized workspace services to business tenants: • Account & Identity Data: Full name, business email address, contact numbers, job titles, and role permissions. • Workforce & Employee Records: Employee directories, attendance logs (including biometric punch records and GPS coordinate verification where configured by the tenant), leave requests, and payroll structure data. • Inventory & Business Operations: Product inventory, stock ledger entries, supplier invoices, sales orders, customer profiles, and expense reimbursements. • System & Security Logs: IP addresses, browser fingerprint metadata for trusted device verification, audit log timelines, and authentication timestamps.

We use processed data strictly for contractual and operational purposes: • Enabling multi-user business management, attendance calculation, payroll processing, and inventory control. • Securing workspace logins via MFA verification, suspicious device detection, and single-use token validation. • Sending transactional alerts, password recovery links, system notifications, and automated billing invoices. • Maintaining detailed audit trails required for tenant compliance, internal accountability, and operational diagnostics. • Providing customer support, troubleshooting, and platform onboarding assistance.

Security and tenant isolation are foundational architectural principles of BizzPulse: • Logical Data Isolation: Every business tenant operates in a logically isolated partition. Database queries strictly enforce tenant boundaries (business_id), preventing unauthorized cross-tenant data access. • Encryption Standards: All network data in transit is protected using TLS 1.3 encryption. Passwords and sensitive credentials are encrypted using industry-standard salted hashing algorithms (Argon2 / BCrypt). • Access Control: Role-Based Access Control (RBAC) ensures employees only see records and actions permitted by their business administrators.

We retain tenant data for the duration of the active business subscription: • Active Subscription: Records remain stored securely to provide uninterrupted operational continuity and historical analytics. • Post-Termination / Suspension: Following account cancellation or closure, data is retained for a grace period of 90 days to permit authorized export or reactivation, after which data is scheduled for secure purging in accordance with applicable laws. • Audit Logs: Immutable security audit logs are retained for compliance verification and forensic integrity.

BizzPulse strictly prohibits selling, renting, or monetizing tenant data: • Infrastructure Security: Data is hosted in enterprise-grade tier-4 cloud facilities adhering to stringent physical and digital security standards, automated encrypted backups, and high availability SLAs. • Transactional Communication: Outbound transactional notifications and security OTPs are dispatched through verified, DKIM- and SPF-authenticated mail transfer systems. • Legal Requirements: We disclose information only when compelled by valid legal processes or court orders from competent regulatory authorities.

Authorized business administrators have full authority to manage their organizational data: • Export workforce directories, payroll summaries, attendance logs, and inventory reports in standard CSV / PDF formats. • Update, correct, or archive employee records and tenant operational profiles. • Request complete workspace export or termination by contacting the BizzPulse support desk.

For any privacy questions, security concerns, or data requests, please contact our dedicated Privacy & Security Desk: • Email: support@bizzpulse.in • Platform: BizzPulse Technologies Enterprise Platform • Response SLA: Inquiries are acknowledged within 24 business hours.